Family Matters, LLC
Forms
visit locations
founded 2023
Providing Professional Supervised
visitation in southern nh
Our team provides community based professional supervised
visitation services. Our core staff are comprised of supervisors that
have decades of experience working in the field of child protection.
In response to area needs in NH, Family Matters, LLC was created to
help connect and support safe and healthy visitation between
children and their non-custodial parents.
We believe that children should maintain healthy, safe, consistent
connections with their parents even when the parents cannot
maintain a connection.
Family matters was derived from the simple importance of keeping
children connected and helping parents nurture and grow a safe
bond with their children that benefits the entire family. This may
coincide with concerns of divorce, neglect/abuse allegations, or an
inability for their parents to communicate and co-parent.
About Us
- Provide safe, structured, community based supervised
visitation. - Enhance parenting capacity through modeling and coaching
healthy behaviors by using our professional experience and
education. - Provide neutral and clear written documentation to the court
regarding our observations. - Assist in assessing the appropriateness of progressive visitation.
Our Objectives

Our Team
Visitation Specialist
Ericka Cornichuck, BS,
Visitation Specialist
Erin Walker, BA
Lindsay Clapp, BS, M.Ed, CAGS,
Founder/Visitation Specialist
Co-Founder/Visitation Specialist
Visitation Specialist
Jennifer Capone, BSW
Mary Ellen D'Intino, M.Ed.,
Kimberly Mercurio, MSW,
Visitation Specialist
*Our staff do not provide clinical mental health services, we do not provide counseling, diagnosis, or treatment planning of any kind in N.H. We do provide
professional supervision services, our staff hold both undergraduate, graduate, and advanced study degrees in many areas, including criminal justice, social
work, mental health, education, as well as 1,000's of hours of both practical service in child protection, continuing education training and other certifications.
We abide by the NASW standards of ethics and do not accept services for which we may hold a conflict of interest. All supervisors are screened and CORI
cleared.
Christiane Petty, MSW,
Visitation Specialist
Erin Lavoie, BS, MSW
Visitation Specialist
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Testimonials
"I have no doubt in my mind that (Family Matters) helped me (and children) get here. Thank you from the bottom of my heart"
"Thank you all for your services through this difficult transition. I appreciate all you have done to keep things on track. "
"I feel totally confident that you and your team can manage the situation safely and with (my childs) best interest in mind."
"I’m looking forward to some more precious time with my boys-thank you for making it possible."
Client
Family Matters,
Client
Family Matters,
Client
Family Matters,
Client
Family Matters,
Client
Family Matters,
"Thank you very much, Lindsay. I must also say that I truly appreciate the support and understanding that Kim has shown to (my child) and myself the past several months. I will remember this with gratitude.
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Please note that we WILL consider individual requests for locations, however they MUST be in public locations, relatively populated location. We will NOT do visitation in personal homes (no exceptions), we do not have a center (at this time), we are open to ideas that provide a visible and safe environment for your child and our staff. Below is a list of approved options. We try to offer options for all ages, all activity levels, and that are conducive to positive family time. However, safety is our top priority for our staff and your child.
Livingston Park Don Ball Park Crystal Lake White Park Wason Park Twin Bridges Park Field of Dreams Park Mel’s T-Off Friendley’s -Concord Leach Park - Concord Griffen Park- Windham
Suggested Visitation Locations:
Local Public Libraries Derry Salem Windham Nashua Manchester Boards & Brews Cafe Manchester Mall of NH Manchester Aloha Indoor Mini Golf Rockingham Mall Salem Build a Bear Disney play zone Extreme Craze Christa McCaulife Planetarium The Nest Cafe Fun City Salem Fun City Goffstown Chunky’s Cowabungas Nova Trampoline Park Altitude Trampoline Park Dave & Busters SEE Science Center Block Party Social Mel’s T-Off Currier Museum of Art Nova Trampoline Park Altitude Trampoline Park Chuck E Cheese Tycoon Arcard-Manchester
Let’s build + memories
Inside
Outside
dual options
Do you have an idea?
Livingston Park & The Puritan Backeroom Resturant (Manchester/Hookset) Friendly’s (Concord) & Leach Park (Concord) Fun City (Goffstown) & McDonald’s Altitude Trampoline Park (Merrimack) & Thirsty Moose Restaurant or Tuckers Diner or A lot of Tai Texas Roadhouse & Chucky Cheese or Hobby Lobby (Manchester) Chunkys & Cowabungas or Remix Skating (Manchester) Mall of NH Manchester Aloha Indoor Mini Golf Rockingham Mall Salem Build a Bear Disney play zone
Having a longer visit here are places that offer access to multiple options.
Let us know! But please be aware of the above stipulations, requests will be considered but not guaranteed. Approval is also subject to change if the location is determined to be unsuitable.
*some walking required
*Food options available
*Bring your own food or able to order delivery
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*All Ages
*Best for 0-4yrs
*Great for 5-12
*Ideal for Teens
Remember it's about the kids not you!
Find a middle ground!
Stick to the bigger picture, and keep it about the kids!
Communicate respectfully and clearly.
Stop and ask yourself if it's a need or a want?
Be a role model! Show your children how to manage conflict with calmness.
Balance each others strengths and weaknesses!
Speak to eachother with calm and kindness.
Pick your battles wisely! If something is important to you say it but if it's not know when to let things go that aren't important!
Act vindictive
Set them up to fail.
Use the children to communicate.
Expect them to parent the same as you do!
Speak negatively about eachother to the kids.
Put your needs above the kids.
Be inflexible or passive aggressive!
Use the children to communicate.
Sweat the small stuff!
Things to do:
Things not to do:
Being prepared is half the battle when it comes to parenting! In preparing for your visit please consider the following: the weather, the age(s) of your child(ren), the time of day, what they like to do, things you can show or do with them such as games, art, exploring, reading have water handy, sunblock, extra clothes, diapers, wipes, snacks depending on the needs of your children. Is your visit during meal time, perhaps pack a picnic lunch/dinner, or be prepared to get a meal. keep your focus on your CHILD, what they are doing, what they like, what they are good at...what do they need both physically and emotionally from you! The other half is focusing on building your relationship with your child(ren): Set positive expectations for your visit keep your focus on your visit, set age appropriate limits, structure, and activities during your visits plan and share your ideas about what you are going to do with your child(ren) spend quality time with your child(ren) ensuring each child’s interests and needs are equally attended to remain nurturing, alert, and supportive validate their feelings and experiences without judgement and with a focus on moving forward in a positive manner HOLD them accountable for poor behavior or choices in a calm, learning, and supportive but appropriately corrective manners. Praise them when they do good things Show affection and love Understand that they have a bond with the (other) parent and it does not have to be at the expense of yours or vice versa. Be the bigger person, they didn’t ask for this
What does effective and collaborative co-parenting look like?
How to have a successful visit:
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Need a safe, neutral, focused, way to communicate try these helpful apps:
OurFamilyWizard - Best Co-Parenting App for Child Custody
Co-parenting Resources & Info
Best New Hampshire Divorce Resources (2023) | Survive Divorce
Co-Parenting and Joint Custody Tips for Divorced Parents - HelpGuide.org
How to File a Parenting Petition | New Hampshire Judicial Branch (nh.gov)
Sign Up for their Newsletter
Our Family Wizard provides: Parents never have to share their personal contact information with one another, and they can choose when they are or aren’t reachable for Calls. Communicate and share information relative to your child(rens) medical, educational, and extra-curricular activities in a safe manner, when you want and without Maintains a record of all call activity—when calls were made, how long they were, etc.—is documented and downloadable in a matter of seconds. Documented Audio & Video Calls - secure place where co-parents and their children can communicate in real time for virtual parenting time or other conversations. Build a co-parenting calendar as a means to confirm visits, calls, and co-parenting schedules. Software that measures tone and appropriateness of messages and offers suggestions for neutral communication between parents. Website that offers, newsletters, articles, and resources for successful co-parenting.
Website Links:
Appclose
AppClose provides: Simplifies your parenting schedule, allows you to maintain a secure and documented text communication between parents. Make audio and video calls, safely and securely. Share expenses and make payments between parents. Communicate and share information relative to your child(rens) medical, educational, and extra-curricular activities in a safe manner. multi-functional calendars are designed to keep co-parents, step-parents, family members, childcare providers, and third parties – regardless of whether or not they use the app – all on the same page, all the time! With audio & video calling, you can hear, see, and talk to other users in real time, no matter where you are, when both parties enable audio/video calling! Offers an integrated expense tracker In addition to co-parents and children, stepparents, grandparents, other caregivers, and even third-party professionals are often part of an AppClose circle! Free to download and use.
Website Links:
Additional Resources:
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Inquiry form
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Intake fee required before scheduling. Billing is a minimum of 2hrs. Travel and Writing time is billed separately. Visits outside the Rockingham area considered but could incur additional costs at .70 /mi. Staff do not transport parents or children.
Tel. (978) 808-2316 Email: familymattersllc@onmail.com
Contact Us
Visitation available Southern NH.
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Copyright 2023 Family Matters LLC. All rights reserved.
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*Our staff do not provide clinical mental health services, we do not provide counseling, diagnosis, or treatment planning of any kind in N.H. We do provide professional supervision services, our staff hold both undergraduate, graduate, and advanced study degrees in many areas, including criminal justice, social work, mental health, education, as well as 1,000's of hours of both practical service in child protection, continuing education training and other certifications. We abide by the NASW standards of ethics and do not accept services for which we may hold a conflict of interest. All supervisors are screened and CORI cleared.